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New: TikTok DM and comment automation is live.See how it works
Comment-to-DM

Turn every comment into a private conversation

Someone comments "price", "link" or "info" on your post, reel or ad. Orbit instantly DMs them the details and keeps the conversation going until they buy.

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Comment on your ad

prakash_99 details please

Keyword matched: “details”
DM sent in 2s

Hi Prakash! Here are the full details and price. Want me to check delivery to your area?

+ public reply: “Check your DMs 💜”

"Price?" in the comments is a buyer raising their hand

Public price wars

Posting prices in comments helps competitors more than customers.

Manual DMs take forever

Messaging every commenter one by one is impossible on a busy post.

Leads go cold

If they don't hear back quickly, they forget why they commented.

How comment automation works

Keyword triggers

Choose keywords like price, details or link, per post or across all posts.

Instant DM

The commenter gets a personal DM with exactly what they asked for.

Public reply too

Optionally reply under the comment so others know to check their DMs.

AI follows up

Orbit answers their next questions in the DM and asks for their details.

Works on ads

Run it on paid ad comments as well as organic posts and reels.

See what converts

Track which posts and keywords bring the most conversations.

Set it up once

  1. 01

    Pick a post or all posts

    Choose where the automation runs.

  2. 02

    Set keywords and the message

    Tell Orbit what to send and when.

  3. 03

    Watch the DMs roll in

    Orbit handles each conversation and flags hot leads.

Comment-to-DM Automation: FAQs

Still have questions? Talk to our team

Which platforms does comment-to-DM work on?

Instagram, Facebook and TikTok posts, reels and ads.

Can I use different keywords for different posts?

Yes. Set keywords per post or campaign, or a global rule for everything.

Works great with

Instagram DM AutomationAnswer every Instagram DM, story reply and mention instantly with AI.Learn more Facebook Messenger ChatbotAI replies for your Facebook page inbox and ad conversations.Learn more WhatsApp Business ChatbotAI on the official WhatsApp Business API, with handoff to your team.Learn more

Stop losing customers to slow replies

See Orbit answer real questions from your own page in a 30-minute demo. We do the setup for you.

Book your free demo Chat on WhatsApp
  • Done-for-you setup
  • Live in days
  • Replies in any language