Everything runs through one phone
Only one person can reply, and nothing is tracked when they're off shift.
WhatsApp
WhatsApp chatbot on the official Business API
Answer every WhatsApp message instantly, from order status to pricing questions, and let your team focus on the conversations that close.
SK
sita.k
Instagram · replied in 3s
price kati ho? M size cha?
Hi Sita! The linen kurta is Rs 2,450 and M is in stock. Delivery inside Kathmandu is free. Shall I reserve one for you?
yes please, Baneshwor
Done! Reserved 1 x M. Our team will confirm on WhatsApp in a few minutes.
Lead captured · sent to your team
Orbit is handling this chat…
- WhatsApp Business API
- Official
- Instant answers
- 24/7
- For the whole team
- 1 inbox
One shared phone can't keep up
Customers wait
On WhatsApp, people expect a reply in minutes, not tomorrow.
Answers are inconsistent
Different staff give different prices and policies.
WhatsApp, done properly
Official API, verified business
Connect your number through Meta's WhatsApp Business Platform.
Accurate AI answers
Replies come from your own knowledge base, so every customer gets the same correct answer.
Multiple agents, one number
Your whole team works the same WhatsApp number from the shared inbox.
Photos and voice notes
Orbit understands product photos customers send.
Capture details
Collect order, booking or enquiry details in the chat.
Human takeover
Escalate VIP or complex chats to the right teammate instantly.
From number to live in days
- 01
Verify your number
We help you register your business number on the WhatsApp Business Platform.
- 02
Train Orbit
We teach Orbit your products, prices and policies.
- 03
Start replying
Orbit answers instantly; your team sees everything in the inbox.
WhatsApp Business Chatbot: FAQs
Still have questions? Talk to our team
Can I keep using my current WhatsApp number?
Usually yes. The number moves to the WhatsApp Business Platform. We'll walk you through it during setup.
Are there WhatsApp message fees?
Replying to customers who message you first is included. Meta's fees for business-initiated template messages are passed through at cost.
Works great with
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Stop losing customers to slow replies
See Orbit answer real questions from your own page in a 30-minute demo. We do the setup for you.
- Done-for-you setup
- Live in days
- Replies in any language